Customer Reviews

Amazing value and great customer service Review by PC

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First unit arrived damaged (due to shipping carrier, not the company themselves). Replaced it without questions. (Posted on 4/25/19)

Completely Satisfied Review by Sal I.

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This item works as intended and is exactly what I was looking for. (Posted on 3/12/19)

Great Humidor Review by Doug

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Works perfectly. (Posted on 1/26/19)

Excellent product, best price, outstanding service Review by Tom N. in Chicago

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Not only am I enjoying better cigars out of this great humidor, but two of my friends also bought one and have thanked me for the recommendation. First Class Humidors is a 5 star, first class business!

Thank you! (Posted on 1/24/19)

Excellence for the right price Review by Mrdeville

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I am absolutely pleased with this humidor. Set up is easy
great quality and very fast shipping! (Posted on 3/30/18)

Simply perfect in every way Review by Ro

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The Clevelander humidor exceeds our expectations for both quality and function. It's the perfect size for our needs and so far it's very quiet when the fan runs! We couldn't be happier with our purchase and would highly recommend this unit to people with less than 250 cigar inventory. (Posted on 3/5/18)

Wish I had purchased sooner Review by Robert in Valdosta

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Like many, I had a few small cases for a few cigars. I often discovered wrappers were dry and brittle and I was convinced this was caused by lack of humidity and high temperatures. I decided to purchase a "real" humidor and it was a great decision. Process was simple and I received great advice by email back and forth until I landed on The Clevelander. I have recommended this one to many of my friends. Keep up the great work! (Posted on 11/22/17)

Great Humidor! Review by Chad C.

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This is a great humidor! This keeps your sticks cool and humidified exactly how you like them! Believe it or not, thanks to wonderful customer service (kylie), you do not need a separate humidifier. The water tray that comes with the Clevelander works great.

When you season it for the first time wash the inside of the unit as well as the trays with distilled water. Fill the tray with water and close the door. Let it run overnight. If the humidity is high the next day, like 80%, then the trays have soaked up the right amount of moisture and it's time to dial it in.

I recommend placing a second hygrometer inside for comparison. Open the door until the humidity level reaches just below or at your ideal level. Refill the tray if necessary. Place a piece of plastic wrap over 3/4 of the tray. Check the humidity every hour. If it's too high pull the plastic wrap so that the opening is smaller. It it's too low open it up. The opening to your water tray will adjust how humid it will be. Mine sits about 3/8 inch open.

*Optional* Once dialed in I put a small block of aromatic cedar in the water tray. Just let it float. This will release just the right amount of that sweet cedar smell !!

It is a wonderful unit and now that I don't have to worry all the time about temperature and humidity levels, it makes my cigars much more enjoyable and relaxing!

I highly recommend this Humidor (Posted on 7/25/17)

More than what I expected Review by G Joens

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The product was on backordered when I bought it and though it seemed like it took for ever to get it; the Clevelander has been a total hit with my husband. The wait was well worth it. I bought the Oasis and also the gel to go with it and my husband has mentioned that we may not have needed to get the Oasis but he is glad I got it for him. The unit is working as promised, very impressed! (Posted on 7/14/17)

Great gift Review by cindypride

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The Clevelander Humidor was a Father's Day gift for my husband. It was backordered in May, but customer service (kylie) was always friendly when I called to check the status of the order. When my husband finally received it the end of June, he was like a kid with a new toy-he loves it! (Posted on 7/11/17)

Great product Review by Tony

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It was everything that was promised (Posted on 7/10/17)

Keep cigars cool and humid with one unit Review by DJ Green

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If you buy more expensive cigars for your own private stock then this unit is the way to go. Controlling humidity is only half the battle maintaining cigars, temperature control is also important "The Clevelander" will do both. I have had mine now for a few weeks and am pleased with its operation. I did have a couple glitches, but fixed them easily myself. One of the 3 draws had a slat off the bottom, I just put a couple drops of super glue on it and it is like new. I also purchased a Oasis Excel electric humidifier for this unit to make the whole package worry free. Customer service was good and the shipping was quick and FREE. A special thanks to Keith for his help with this purchase. (Posted on 5/25/17)

Easy to order, shipped promptly, blends in with the decor of our office. Review by Graham

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The unit works great! The stainless finish blends in well with the décor. It holds enough cigars to offer a good selection. Easy set up and simple to use. (Posted on 3/28/17)

Great product!! Review by Mike

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This is a great product! The humidor works perfectly and customer service is great! (Posted on 2/2/17)

A must have humidor Review by Howard

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Works great! I love the easy to read gauges, it would of been better if the light was on the side of each level. This way you could see everything. With the top location of the light it's only good for the top shelf.

I'm also not so sure about fitting 250 cigars in here, but 160 is no problem, with room to breath, I purchased the Cigar Oasis Plus, which is over kill, but I love the fact that no matter how many times I open the door, and the levels drop around four points. It jumps back to 70% quickly with the Oasis.

I'll have no problems ageing any cigars with this combo. (Posted on 2/1/17)

Loved it Review by The clevelander

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Was everything they told me it would be. Love it
Cheryl from St. Petersburg fl (Posted on 1/11/17)

Great customer service and good quality product Review by Pita

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I'm very pleased with this humidor. It's maintained accurate temperature and humidity since I purchased it 6 weeks ago. It was missing an adjustable leg when I opened it. I phoned customer service and she immediately sent me another one. I'll will recommend this company and this product to anyone. Great Service! (Posted on 10/4/16)

good product Review by Joe

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Thank you everything was great !! (Posted on 8/31/16)

Great quality for the money Review by JAX

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Great quality for the money, It works perfectly, it reached the required temperature and humidity within 2 hours from initial set up. (Posted on 7/20/16)

Stellar Service Wins Referrals Review by Susan in Houston

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After briefly discussing with the 1st Class guys, how could we resist? Delivered before expected date. Humidor arrived intact and works just as expected. Our friends are so enamored with they are ready to order from these guys! Thank you for fulfilling customer expectations. (Posted on 2/16/16)